State of Alabama v. Charter Communications, Inc., et al.

State of Alabama v. Charter Communications, Inc., et al.

TALLAPOOSA COUNTY CIRCUIT COURT SETTLEMENT OF $5,000,000

Acting on behalf of the District Attorney of Tallapoosa County, this action was brought pursuant to the Alabama Deceptive Trade Practices Act against Charter Communications, Inc. and certain subcontractors on a statewide basis for knowingly engaging in acts or practices declared unlawful under the ADTPA, including, among other things, routinely “overselling” products to Alabama customers even though the Company’s infrastructure was unable to deliver marketed services; failing to adequately test new products prior to roll-out, especially telephone services which Charter itself recognized as being offered prematurely; and routinely charging customers for a “wire protection plan” while providing wire services at no charge to non-wire maintenance customers. The State of Alabama sought and received injunctive relief and monetary penalties against the defendants.

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